Privacy Policy
Last updated: 1 March 2026
BestWadiRumCamps.com ("we", "us", "our") operates the website bestwadirumcamps.com. This Privacy Policy explains what information we collect, why we collect it, and how we protect it. We are committed to respecting your privacy and complying with the EU General Data Protection Regulation (GDPR) and other applicable data protection laws.
Contents
1. Data controller
The data controller responsible for your personal data is BestWadiRumCamps.com. For any privacy-related questions, you can reach us at bestwadirumcamps@gmail.com.
2. What data we collect
Information you provide directly
- Booking enquiries: name, email address, travel dates, group size, budget preferences, and any other details you include in your message.
- Contact forms: name, email address, and message content.
- Newsletter subscription: email address only.
Information collected automatically
- Analytics data (with your consent): pages visited, time on site, browser type, device type, approximate geographic location (country/city level), and referral source. This data is collected through Google Analytics and is anonymised.
- Server logs: IP address, browser type, and requested pages. These are stored temporarily by our hosting provider for security purposes.
3. Why we collect your data
We use your personal data for the following purposes:
- To respond to your booking enquiries and help you find the right camp or experience.
- To send you the newsletter you subscribed to (you can unsubscribe at any time).
- To understand how visitors use our website and improve our content and user experience (analytics, only with your consent).
- To ensure the security and proper functioning of our website.
4. Legal basis for processing
We process your data based on the following legal grounds under the GDPR:
- Consent: for analytics cookies (Google Analytics) and newsletter emails. You can withdraw consent at any time.
- Legitimate interest: for responding to your enquiries, maintaining website security, and improving our services.
- Contract performance: when processing data necessary to fulfil a booking request you have made.
5. Cookies and analytics
We use cookies on this website. A cookie is a small text file stored on your device by your browser.
Essential cookies
These are required for the website to function properly. They include your cookie consent preference. No personal data is tracked through essential cookies.
Analytics cookies (optional)
We use Google Analytics (measurement ID: G-2R5RB0K193) to understand how visitors interact with our website. Google Analytics uses cookies to collect anonymised data about page views, session duration, and traffic sources.
Google Analytics is only activated after you accept cookies through our cookie banner. If you decline, no analytics cookies are set and no data is sent to Google.
Google Analytics data is processed by Google LLC. Google may transfer data to servers in the United States. Google is certified under the EU-US Data Privacy Framework. You can learn more about Google's privacy practices at policies.google.com/privacy.
Managing cookies
You can change your cookie preferences at any time by clicking the "Cookie Settings" link in the footer of any page. You can also delete cookies through your browser settings.
6. Third-party services
We use the following third-party services:
- Google Analytics (analytics, with consent) — Google LLC, USA.
- Google Fonts (typography) — Google LLC, USA. Font files may be loaded from Google servers, which involves your IP address being transmitted to Google.
- Formspree (contact and newsletter forms) — Formspree Inc., USA. When you submit a form, the data you enter is processed by Formspree to deliver it to us.
- Aruba S.p.A. (web hosting) — Aruba S.p.A., Italy. Our website is hosted on Aruba servers located in the EU.
We do not use any advertising, remarketing, or social media tracking services.
7. Data sharing
We do not sell, rent, or trade your personal data to third parties. We may share your booking enquiry details (name, dates, group size) with the specific Wadi Rum camp you are enquiring about, solely to check availability and confirm your reservation. We only share the minimum information necessary to process your request.
8. How long we keep your data
- Booking enquiries: retained for up to 12 months after the travel date, then deleted.
- Newsletter subscribers: retained until you unsubscribe.
- Analytics data: Google Analytics data is automatically deleted after 14 months.
- Server logs: retained by our hosting provider for up to 30 days.
- Cookie consent: your preference is stored in your browser for 365 days.
9. Your rights
Under the GDPR, you have the following rights regarding your personal data:
- Right of access: request a copy of the data we hold about you.
- Right to rectification: request correction of inaccurate data.
- Right to erasure: request deletion of your data ("right to be forgotten").
- Right to restrict processing: request that we limit how we use your data.
- Right to data portability: receive your data in a structured, machine-readable format.
- Right to object: object to processing based on legitimate interest.
- Right to withdraw consent: withdraw consent at any time (for analytics cookies and newsletter).
To exercise any of these rights, email us at bestwadirumcamps@gmail.com. We will respond within 30 days.
You also have the right to lodge a complaint with a supervisory authority. If you are in the EU, you can find your local authority at edpb.europa.eu.
10. Children's privacy
Our website is not directed at children under 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.
11. Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this page periodically.
12. Contact us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
- Email: bestwadirumcamps@gmail.com
- WhatsApp: +962 7 7735 6418
